Payment Policy
Effective date: December 2025
At Evelyn Dublin, we offer safe and convenient payment options to make your shopping experience simple and secure. Available payment methods may vary depending on your country or region.
Accepted Payment Methods
We currently accept the following payment methods:
- Credit and debit cards (Visa, Mastercard, American Express)
- Shop Pay
- Apple Pay and Google Pay
At checkout, you will see all payment options available for your location. Evelyn Dublin reserves the right to update or remove payment methods at any time.
Payment Security
All transactions are processed via a secure SSL connection. This ensures that your payment details are fully protected and are never stored on our servers. We use trusted, certified third-party payment providers to process every transaction securely.
Order Processing
Your order will be processed once payment has been successfully confirmed. If payment authorisation fails or is declined, the order will not be confirmed. Please ensure that all billing information is correct to avoid any delays.
Refunds
If you are entitled to a refund (for example following an approved return), the amount will be refunded to the original payment method within 30 days of the returned item being received and inspected. The actual credit timeframe may vary depending on your bank or payment provider.
Currency
Unless otherwise stated, all prices displayed on our website are in euros (EUR). If you are purchasing from another country, your payment provider may apply currency conversion fees.
Fraud Prevention
Evelyn Dublin reserves the right to review any order showing unusual activity or a potential fraud risk. In such cases, the order may be temporarily placed on hold until verification is complete.
Contact
For any questions regarding billing, refunds or payments, please contact our support team:
Evelyn Dublin Email: info@evelyndublin.com Opening hours: Monday – Friday: 9:00 – 17:00 / Saturday & Sunday: 10:00 – 17:00
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